Last Updated: November 15, 2025
Introduction
Welcome to Dabda Ji (operated by Dabda Enterprises). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://web.dabdaji.com/ and purchase our products.
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.
Information We Collect
Personal Information
We may collect the following personal information when you:
- Create an account
- Place an order
- Subscribe to our newsletter
- Contact us
- Participate in surveys or promotions
This information includes:
- Contact Information: Name, email address, phone number, billing address, and shipping address
- Account Information: Username, password, and account preferences
- Payment Information: Credit/debit card details, UPI information, or other payment method details (processed securely through our payment partners)
- Order Information: Products purchased, order history, and transaction details
- Communication Data: Your messages, feedback, reviews, and correspondence with us
Non-Personal Information
We automatically collect certain information about your device and how you interact with our website:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent on pages, links clicked, referring website
- Location Data: General geographic location based on IP address
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies
How We Use Your Information
We use the collected information for the following purposes:
Order Processing and Delivery
- Process and fulfill your orders
- Arrange delivery of dry fruits, nuts, seeds, berries, gift boxes, and other products
- Send order confirmations, shipping updates, and delivery notifications
- Handle returns, refunds, and customer service requests
Account Management
- Create and manage your account
- Authenticate your identity and secure your account
- Provide personalized shopping experience
- Save your preferences and wishlist items
Communication
- Send transactional emails related to your orders
- Respond to your inquiries and customer service requests
- Send newsletters and promotional offers (only if you've opted in)
- Notify you about product updates, special offers, and new arrivals
- Send important updates about our policies or services
Business Operations
- Improve our website, products, and services
- Analyze customer behavior and preferences
- Conduct market research and customer surveys
- Detect and prevent fraud, unauthorized access, and other illegal activities
- Comply with legal obligations and enforce our terms and conditions
Marketing and Personalization
- Recommend products based on your purchase history and preferences
- Display personalized content and advertisements
- Run promotional campaigns, contests, and special offers
- Measure the effectiveness of our marketing campaigns
How We Share Your Information
We respect your privacy and do not sell your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We share information with trusted third-party service providers who assist us in:
- Payment Processing: Payment gateways and banks to process transactions securely
- Shipping and Delivery: Courier services and logistics partners to deliver your orders
- Marketing Services: Email marketing platforms for newsletter delivery
- Website Hosting: Cloud hosting providers for website operations
- Analytics: Tools like Google Analytics to understand website usage
- Customer Support: CRM and helpdesk software providers
These service providers are bound by confidentiality agreements and are authorized to use your information only as necessary to provide services to us.
Legal Requirements
We may disclose your information if required to:
- Comply with applicable laws, regulations, or legal processes
- Respond to government requests or court orders
- Protect our rights, property, or safety
- Prevent fraud or security threats
- Enforce our Terms and Conditions
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity.
With Your Consent
We may share your information with third parties when you explicitly consent to such sharing.